IT Professional Services

We help companies or organizations solve their daily problems using IT solutions. Our services include:

• Project-based services
• Consulting services
• Supporting services

OUR MAJOR CLIENTS

Major clients are those with whom we have built a long business relationship and are recurrently using mindVan services.

• Hour of Power

A Christian TV channel, managing their members and donation information using ourDB more than 8 years, and regularly sending them e-newsletters with ourDB's EDM (electronic direct marketing) features

• Victorinox Hong Kong Limited
• Victorinox China Limited
• Victorinox Taiwan Limited
• Victorinox Swiss Army (Hong Kong)

Acting as the major IT solution provider, offering services from daily information technology IT professional services to mission critical systems implementation

See the case of Victorinox Swiss Army Knife for more information

• The Professional Commons
  

hkcccd.hk, a public policy think tank, was set up by customizing ourVoice, an extended app based on ourDB

• OurTV Education and Community Service
  

ourVideo, an extended app based on ourDB, was customized to set up the online video site about social issues in Hong Kong and China. Now more than 4000 active users are regularly viewing videos and commenting on the site

• VSMPO

Set up IT infrastructure and ERP Semiramis for the world largest titanium manufacturer's Beijing branch and supporting their ERP operations

• NEC HK

Developed a proprietary business intelligence (BI) solution data ETL (extracting-transforming-loading) for one of the bus companies in Hong Kong where 350 million mySQL and PostgreSQL records are being processed daily, 24 hours x 7 days

Built an Oracle resilience solution with multisite replication for a Juniper MX RADIUS server, provisioning subscribers and accounting data for a Hong Kong major network operator

• FCL Advisory

Set up a web site with content management system using ourDB and offering IT consulting services for the type-4 investment advisory institution licensed by Hong Kong Securities and Futures Commission

• THINK

With ourDB extended app ourPOS, the cafe-like business incubation center started their group-buy and online shop redemption point network services

Building up the "THINK-Big" video channel featuring Hong Kong startups with another extended app ourVideo

• SO...SOAP!

Enabled mobile payment for the Hong Kong Taipo-based social business majoring in manufacturing organic soap

Scope of SERVICES

Project management of IT solutions implementation using ourDB, its extended apps, ourERP, Comarch Semiramis, or other 3rd-party systems.

EXAMPLES - Project-based Services

• Database design, planning and setup with ourDB, Microsoft SQL Server, Oracle, mySQL or PostreSQL
• Building up a website, with or without workflow management, or with interactive features with users and other internal IT systems
• Building up an enterprise system like corporate email server, database, ERP system or the like
• Custom-building an application
• Programming an interfacing middleware such that two separate systems can communicate
• Coordinating different parties in completing an IT-related task (e.g. office renovation with network cabling task)
• Formulating corporate security policy, implementation of security measures like setting up a firewall, and/or installing anti-virus, anti-spyware, spam-filtering gateway
• IT auditing, identifying strengths and weaknesses of existing IT resources
• Business continuity planning and implementation

EXAMPLES - Supporting or Consulting Services

• Purchasing and installation of desktop computers or laptops
• Purchasing and installation of standard software packages on desktop computers or laptops
• Periodical maintenance tasks for servers e.g. data housekeeping, backup verification, and system restart
• Research on and comparing different brands of products e.g. whether to use Microsoft Dynamics, Oracle JD Edwards, Infor or SAP for ERP
• Training users how to use the features of an application

OUR ROLES

• Smooth operations, minimize downtime during the production hours
• Guarantee the best results with respect to limited resources
• Minimize risks while bring the highest value for any IT initiatives
• In time, in budget, and in scope, we accomplish the goals

Leave us a message if you want to know more about ourService